Contact

Opening Hours:

mon – fri 8am – 10pm
sat 8am – 9pm
sunday & bank holidays 9am – 6pm

Call 0845 095 1010

Here at InHeatUK we believe the service we offer is almost as important as the products themselves.This is why each year; we heavily invest in maintaining and improving our already market leading pre and post installation and service care offering.

Our commitment to you:

  • Over 90% of all incoming telephone calls will be answered within 30 seconds. Where this is not apparent we offer a free customer call back service at a time convenient to you. Simply fill in the form above and let us know when you want a call back.
  • Fully trained Technical and Customer Service personnel identify our customer’s requirements and deal with them in an efficient and courteous manner.
  • All letters are answered or acknowledged within five working days and a full response posted within seven working days
  • Customer can also be offered the first visit appointment if appropriate
  • For added security, we can even arrange for a password to be used alongside our standard ID badge.
  • 95% of calls will be resolved within one visit.
  • Report any installation faults directly to InHeatUk
  • A dedicated Regional Service Manager will be appointed to manage local relationships.